As the COVID-19 pandemic and its impact continues to evolve, we want to assure you that we continue to be focused on doing all we can to support you and our entire global community during this time. To that end, we want to share several actions we are taking as we collectively face COVID-19. These include:
- Our office will be closed to patients except scheduled emergency visits through Sunday, April 12. If you have an ocular emergency, please call our office at 419-874-3125 and we will schedule a time for you to come in to see one of the doctors.
- Our optical is closed to patients entering, however, we do have an employee monitoring the phone and messages. We are also dispensing glasses and/or contact lenses to patients via our vestibule. Alternately, we are happy to ship your items to you via UPS at no additional charge.
- In working in close collaboration with our authorized distributors, we have eliminated shipping charges on direct-to-patient contact lens orders for the time being.
- For our employees who are unable to work remotely, we are taking every precaution to ensure they are working as safely as possible, as prescribed by global public health organizations.
- We remain committed to doing all we can to support our patients, employees and our global communities during this time. While we're all navigating these uncharted waters, I know we will get through this together.
- In the interim, please do not hesitate to reach out to us at 419-874-3125 should you have questions or additional needs.
- We are sending you all our best during these times and we look forward to connecting with you soon.
Contact Lens Wearers:
As the COVID-19 situation evolves, new information becomes available daily. Reports show that the virus with active infection can be found in tears. The risk of transmission via tears is low, especially using proper prevention techniques such as not rubbing your eyes, washing your hands prior and after using eye drops, not sharing contact lenses or eye medications.
Questions have arisen by contact lenses wearers regarding the safety of wearing their lenses during this pandemic. The American Optometric Association (AOA) continues to reinforce "contact lenses are a safe and effective form of vision correction" when properly following care instructions. The AOA has provided the following advice to ensure proper wear and care for your contact lenses.
- Exercise proper hand washing prior to insertion and removal of contact lenses. Use of soap and water or hand sanitizer as directed is appropriate.
- Contact lens wearers should dispose daily disposable lenses each day of wear. Two week or monthly disposable lenses should be disposed of as directed by their prescriber, and thoroughly cleaned daily. For two week or monthly disposable contact lenses, use of multipurpose solutions or hydrogen peroxide cleaner is vital to reduce risk of ocular infection via contact lenses.
- Consistent with recommendation for other types of illness, those who feel ill with cold or flu-like symptoms should cease contact lenses wear until recovered. As with many viral related illnesses of the upper respiratory system, the COVID-19 can show signs of ocular redness and irritation. Not wearing contact lenses during a time of active illness can reduce risk of transmission to others. Eliminating wear when ill also makes it easier for the practitioner to determine if ocular irritation is due to a contact lens problem versus possible infection.